Effective Communication: Constructive Feedback and Cultural Awareness

Cultural insensitivity leads to resentment; couple that with an inability to supply feedback and you get a stagnant workplace with decreased productivity. Learn how cultural differences in communication affect a maritime workplace and the steps you can take to improve these areas. This last installment of a three-part series addresses learning and practicing basic English, specifically Maritime English, and using feedback in a workplace setting.

Topics:

• How cultural differences affect communication
• Making a cultural connection
• Continuing the conversation

Use in conjunction with the Effective Communication Instructor's Guide to maximize your learning experience.